An A to Z of how we can help you during your stay!
Accidents happen! Please just let us know so that we can deal with it promptly and minimise the damage.
Bedding: All our bedding, toppers, duvets and pillows are hypo-allergenic.
Dressing gowns are available in your room.
Food: So that other guests can enjoy our high standards, any cold snacks / light bites brought into The Old School need to be eaten in the Dining Hall or outdoors only. Please ask us for plates and napkins.
Keys: We will provide you with a set of keys so that you can come and go as you please. Lost keys, or keys not returned, will incur a £50 charge.
Laundry: We provide complimentary use of a Utility Room for those staying two nights or more. Please, respectfully, do not drip-dry clothes in your bedroom as this will ensure that our home will stay free from damp and mildew.
Room cleaning: We carry out our housekeeping and room cleaning between 9.30am and 12 noon each day and will require access to your room during this time. If you are planning on being out during these hours, please let us know when we can have access.
Teas and coffees are provided in your room. Please let us know if you have run out of anything. If you need dairy-free milk, please advise us ahead of your visit. Thank you.
Torches are provided in your room. Please ensure they are returned for the next guests' use.
Umbrellas are available in the utility room.
Wet clothing: We would appreciate it if guests could please leave outdoor wet clothing and muddy shoes and boots in the Utility Room. Please make us aware so that we can help you to deal with them.