Covid-19 Guest Charter
Updated: July 2020
What I am doing to ensure that you have a great and most importantly safe stay with me…
First things first! I cannot wait to open the doors but the health, safety and well-being of all my guests, staff and third-party visitors is my utmost priority. I want to reassure you that as a team we have and always will maintain exceptional standards of cleanliness and hygiene throughout the house. Now with Government guidelines confirmed and defined, and these past few months spent in enhancing our standards, it is time to welcome you to take that much-needed break. My Guest Charter Guidelines are in a pdf below for you to download and will hopefully ease you into managing your expectations and understand the changes I must implement for your visit.
I have acquired the Industry Standard mark that means my business has followed government and industry COVID-19 guidelines, has a Risk Assessment in place and a process to maintain cleanliness and aid social distancing. I am ensuring that my home and your accommodation will be cleaned and sanitised to the Covid-19 Ready Guidelines from PASC UK, the AA and Visit England. I have also undertaken the Gold Standard certification scheme, called 'Safe, Clean and Legal' from Quality in Tourism. Our risk assessment covers all aspects of my business and can be downloaded below.
My team have received Covid-19 awareness training and will sign a daily health declaration and undertake a daily temperature check prior to commencing work. They have enhanced provision and access to PPE where appropriate.
A lot to read for you, but all important to be made aware of...and HM Government guidelines are constantly changing too so bear with me….
Despite all the protocols being put in place I intend to do my absolute best to spoil you all on your first or repeat visit back to this old school….